SOS CUSTOMER SERVICES
SOS SURGICAL certified an ISO-9001 (2008), ISO-13485 (2003), cGMP and CE mark. SOS SURGICAL produces their product according to international standard.
SOS SURGICAL producing their products according to the requirement of customers. And mostly all our product manufacturer high quality material imported from Japan, France USA etc.
We also manufacturer some of our special product in CNC Machine to get high quality product. We are manufacturing some of our product in +.05mm Tolerance. We are using below CNC Machines & Software.
- CNC Machining Centre
- CNC Turning Machines
- CNC EDM Wire
- CNC EDM Micro Drilling
- CNC EDM Electro Erosion
- Laser Welding Machines
- Laser Marking Machine
- Solid Works
- Delcam Technology
- Auto Cad
SOS SURGICAL prices are very competitive and very flexible with customers provide maximum co-operation. SOS SURGICAL motto is to keep customers satisfy.
Our instruments are being manufactured with ultimate care and keeping in view the value of Human Life therefore 100% guaranteed, we provide our instruments with a warrantee card.
Our products are manufactured using the best quality stainless steel as ASTM and DIN standards recommended which is imported from JAPAN , FRANCE and USA. The key to our success is our quality assurance. We use the Right material for the Right products. We also capable and make customized products and arrange customized materials for them.
Like every caring and responsible organization SOS SURGICAL is aware of the facts and contingencies arise in different areas like workmanship and standards. We do care your money as we care your health; we do have the return policies in the following ways if the instrument may not be MISUSED:
- All merchandise must have prior approval before being returned.
- For returns other than company error an appropriate re-stocking charge will be applied.
- Stock Items = 10% re-stocking charge.
- Non-Stock Items = 25% re-stocking charge.
- NOT RETURNABLE: Dated merchandise, if purchased over THREE MONTHS from date of request of return products that have been used, show signs of age, or defaced in any way.
- SOS SURGICAL reserves the right to evaluate the condition of all returns for final determination of credit.
With the tradition of uncompromised quality and adherence to the most strain get standards, we are committed to achieve Excellence in
- Customer Relations
- 100% Customers Satisfaction
- Performance Management
- Reengineered Process
- With dynamic leadership
characteristics of the corporate management and customer support thought the effectiveness of our deliberated sales force and continuous improvement in procedures and functions.